Parallax
Perspectives can shift everything
Our Experience Does the Talking
Fortune 5 IPA Operating Model/CoE Fully Defined and Implemented
Our team has developed and implemented the end-to-end IPA strategy and operating model for a Fortune 5 Healthcare organization. The company had a heavy focus on RPA with over 300 people on the team and a fully scaled virtual workforce of 680+ bots. Parallax was able to analyze the current structure, work with the teams to understand the process and deep interconnections across the heavily matrixed organization, fully document and implement the operating model while creating a ground up support model following strict ITSM protocols with defined SLAs for all RPA, graphical database, NLP, AI and ML automations totaling over 200 services.
Our deliverables included:
Strategy definition for further scalability including resource alignments
Full documentation on operating model principals and innerworkings
Templates for required documentation
Guidance for different roles within the IPA team
End-to-End flows for historical reference and team understanding
Details around each role and requirement
Support model set up and consultation for scalability
DevOps model implementation
Full playbook customized to the organization
Fortune 5 Build-A-Bot Lab Program Development and Operationalization
Working with a Fortune 5 Healthcare organization, Parallax was able to understand and assess security and compliance needs to further establish the "Citizen Developer" program from End-to-End.
Our Deliverables included:
Strategy definition for the "Citizen Developer" program
Full operational model definition to include everything from ideation through ongoing support
ServiceNow set up and implementation
Business Partner engagement and buy-in obtained
"Citizen's" established with licensing, access, high level training, and direction with clearly established roles and responsibilities explained
Team established to support "Citizens"
Full playbook for all roles and stakeholders
Major Youth Culture Retailer IPA Program Standup
Currently our team is standing up an IPA team within a well known retailer focusing on Youth Culture. We are currently:
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Analyzing current state operations
Partnering to create an accelerated pipeline
Standing up development and support teams and structure
Setting a long-term strategy
developing a customized Playbook and End-to-End Operating model
A Proven Track Record
Parallax is proud to not only service private sector organizations, but we also have the capabilities to partner with the United States Military and Government Agencies. We have the scope, experience, and registrations necessary to provide the solutions needed with the support to make your goals a reality. We look beyond the obvious to find innovative ways of solving existing and future challenges.
Our team has 9 years of experience serving the Department of Defense while creating and maintaining programs, managing financials, and offering PMO services for a large scale IDIQ contract.
Department of Defense
With 2 years of experience serving the Department of State building out Emergency Services programs, we have a proven ability to ensure compliance under all regulating bodies for large scale IDIQ contracts.
Department of State
We have over 6 years of successful experience both serving in the United States Army as an enlisted member and as a Federal Civil Servant. During this time, we ensured supply chain opportunities were sourced and realized in an effective manner as well as maintained regulatory compliance with Emergency Services programs.
Department of the Army
Our team has proudly served as an enlisted member of the United States Air Force ensuring Fire & Emergency Services programs were maintained within regulations both onshore and abroad.