From 5-person teams to 500+ agent operations, Parallax is built to design, staff, and manage high-performance call centers and enterprise operations for government and private sector clients.
Whether you need 10 reps or 500+, we design and scale call center operations from the ground up. We handle staffing, training, compliance, and execution, so you can focus on outcomes.
We deliver strategic operational support for government and enterprise clients navigating complex transformation.
We design, staff, and manage call centers and admin teams built for clarity, compliance, and speed. From startup teams to 500+ agent scaling strategies.
Cleared, certified professionals for fire services, medical logistics, emergency response, and facilities support. Experienced teams that integrate fast and deliver results.
Enterprise strategy, data governance, AI/automation advisory, and scalable system design. 15+ years of enterprise transformation — helping teams think big, build smart, and execute clean.
A track record of high-impact outcomes across government and Fortune 5 enterprise engagements.
Digital transformation, data modernization, automation operations, and AI strategy across a leading healthcare enterprise.
Full-scale intelligent automation strategy with 680+ bots and 300+ personnel. End-to-end operating model for enterprise-wide scale.
Full build-out of Intelligent Process Automation capability from the ground up, with phased rollout of scalable operations.
Multi-year program management across DOD and DOS contracts, including fire services, EMS, facility support, and regulatory compliance.
Parallax was founded to bring clarity and precision to government and enterprise operations. We are a Women- and Service-Disabled Veteran-Owned Small Business built on trust, expertise, and results.
30+ years combined experience across Fortune 5 enterprises and federal government contracts.
Built Centers of Excellence and scaled automation programs inside Fortune 5 organizations.
We design intelligent systems, streamline complexity, and architect solutions that last.
We solve what others stall on, with clarity, precision, and measurable results.
Managing Member
Strategist and business architect with over 15 years leading enterprise transformation programs for Fortune 5 companies and government partners. She has built Centers of Excellence, scaled automation and IPA programs, and led national data strategy initiatives, bridging vision with execution across complex, cross-functional programs.
9 years program management, financials, and PMO consulting
Program design, compliance frameworks, and operational build-out
6+ years supply chain optimization and regulatory compliance
Program compliance and operational standards management
At Parallax, our people are the driving force behind everything we do. If you're solutions-focused and ready to make a real difference, we want to hear from you.
View Open PositionsReady to scale your operations or stand up a new capability? Reach out and let's talk about what Parallax can do for you.
ParallaxOps@outlook.com
Charleston, TN 37310
EDWOSB • SDVOSB • WOSB
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